Build your future at Fluency.

Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary:

A Director, Enterprise Solutions position is one that is highly visible with internal teams and prospective clients.  They have a deep understanding of the Digital Marketing landscape, Advertising Strategies and Fluency’s platform; and are able to over-simplify complex digital marketing concepts to prospective client executives and can also get into details with execution specialists.  The Director is responsible for growing Fluency’s client base by directly cold calling, handling inbound leads, and closing new clients.

External Role Duties:

• Identify and create relationships with new prospective clients.
• Effectively demonstrate the Fluency Platform to various stakeholders within a prospective client’s organization including but not limited to users, directors / managers, and executives
• Create compelling business cases for Fluency’s implementation within a prospective client’s organization
• Maintain an organized routine of follow-up and outreach to generate new business.
• Close new business.
• Travel to meet with prospective clients & industry events, up to 35 percent, but typically less.

Internal Role Duties:

• Maintain a pipeline and communicate to Executives.
• Be the voice of the customer for internal teams.
• Contribute to onboarding guide/best practices.
• Organize / Support / Drive efforts to fully onboard new clients.
• Contribute to internal education related to the digital marketing landscape and strategies.
• Communicate with Advertising Engineers to ensure smooth transition from client sale to launch.  

Required Experience:

• Drive for success
• Expert and thought leader in Digital Advertising; PPC/FB/Display
• Track record for developing and closing enterprise business
• Exceptional public speaker
• Loves feedback, adapts and grows
• Passion and expertise working with peers

What We Look For:  

• Great person  
• Be alive and have passion to join our team
• History of success
• Driven

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary:

The Senior Product Manager is a natural collaborator that has a deep understanding of technical product management and a strong business acumen. The Senior Product Manager is a future focused thought leader that can articulate the overall product strategy, and work with cross-functional teams to align on outcomes, metrics for success and prioritization. As the Senior Product Manager you will work closely with the executive team to innovate business opportunities by anticipating market trends then executing strategically and efficiently. The right person for this role can identify business value, solve complex problems, concisely articulate solutions to technical and non-technical stakeholders and ultimately drive results.

Your Role:  

• Coordinate with the Chief Product Officer and Vice President of Product on the vision, strategy and execution for ongoing product evolution
• Perform market research to evaluate and prioritize product opportunities based on business objectives like lowering customer acquisition cost, scaling revenue growth, or accelerating revenue recognition
• Institute and manage best practices for incorporating qualitative user feedback into product development
• Institute and manage best practices for incorporating quantitative data analytics into product development
• Drive and measure user adoption at a feature level to accelerate iterative product evolution
• Support the development and delivery of weekly and monthly milestones in the quarterly product plan
• Contribute to revenue modeling and appropriate pricing strategies for product offerings
• Drive effective adoption of new products and features through established marketing materials, internal and external and rollout plans
• Be an internal leader and partner for understanding, articulating, and solving complex business problems related to platforms, systems, and infrastructure
• Identify issues and blockers that may delay the launch or impede the success of projects
• Work directly with technical leaders across the organization as a partner, helping to problem solve and ensure alignment with overall product vision and strategy
• Communicate progress and strategic evolution regularly to senior executives
• Develop and maintain effective working relationships across the product development organization, focusing on quality, reliability, and the appropriate level of scalability

What We Look For:

• 10+ years of product management experience with a focus on platforms and  systems and five plus years in digital advertising products, e-commerce, or relevant industry
• Strategy and analysis experience, MBA preferred
• Proven track record of building and launching products at scale
• Ability to articulate strategy and define roadmap
• Strong critical thinking, analytical and problem-solving skills
• Strong interpersonal, oral, and written communication skills
• Ability to understand and discuss technical concepts, prioritize and evaluate opportunistic ideas with internal and external partners
• Knowledge of data-driven development methodologies and current development strategies

Fluency is headquartered in Vermont. This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Our Engineering division collaborates, and feeds on each other’s ideas in order to build leading edge products for our customers.The Fluency platform is built using a native AWS architecture.  We use JavaScript, Vue.js, HTML5, Bootstrap, CSS, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

Job Summary:  

The Triage Engineer handles incoming issues by performing a forensic analysis on code to determine the cause, then coding basic fixes.  You'll collaborate with Client Services as well as the Engineering team as a whole and distribute tasks to the optimal engineer for resolution.  You will also work on the release side to help code automated tests that prevent bugs from being released live.  You will write functional code tests that will proactively find code problems helping to mitigate risk.

Your Role:

• Triage incoming bugs that couldn’t be solved by support
• Plan and execute fixes against problems received
• Perform stress and load testing of applications
• Use modern infrastructure tools and platforms to automate our systems
• Solve challenging problems working with large dataset transformations
• Work with Client Services to troubleshoot in-bound issues from clients and internal teams

What We Look For:

• Great person  
• Be alive and have passion to join our team

Required Experience:

• Knowledge of data-driven development methodologies
• Passion and expertise working with engineering, product, and marketing teams
• Knowledge of current development strategies and trends across web and mobile platforms
• Familiarity and experience with Java in a professional capacity ( 1 or more years )
• Experience building web applications and/or APIs
• Loves feedback and understands iterative development cycles
• Experience with the digital advertising industry, a plus

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.